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FAQ

Service

We use a dedicated technician model for every service request. Our experts perform services promptly, but every situation is unique, so we can't guarantee an exact turnaround time. Our team will give you an estimated time for completion depending on the service needed and service location.

The Speed Queen mobile app will automatically notify you of service updates. Learn more about the app here.

Caldwell & Gregory

Interested in new laundry equipment? That's great! Fill out a sales inquiry form or call us at 877.784.6100 to get started.

We work with clients in many industries including:

  • Colleges and universities
  • Multi-housing properties
  • Equipment parts

Refunds

We're sorry to hear that! If a machine charged you too much, then fill out a refund request form to get it corrected.

General