Caldwell & Gregory is a commercial laundry service company dedicated to helping you handle demand and make management hassle-free. When you work with us, you’ll gain optimized management capabilities and the latest technology from laundry professionals to help you meet users’ needs.
We accommodate laundry equipment management needs in academic and multihousing settings, working closely with you to develop a custom plan that best suits your operation. Choose us as your supplier and get commercial laundry repair services and equipment solutions that improve usability. Our expert service and the equipment’s innovative features can help save time and effort for your staff and users.
Our work is rooted in preemptive attention to customer service to ensure a personalized experience with a solution developed specifically for your needs. We show our dedication to our customers through attentive and prompt responses whenever we are needed to assist on-site. Our commercial laundry repair service department offers valuable resources and service solutions to help you keep users and staff happy.
Each of our service technicians graduates from Speed Queen’s® Alliance Laundry Systems University and maintains a Maytag Red Carpet Service® certification. As a result, our commercial laundry repair service technicians have the necessary skills and expertise to provide timely and effective repairs for all our laundry equipment models.
At Caldwell & Gregory, we understand that keeping your machines running is essential for ensuring you continue to operate at peak performance. However, issues can arise at the most inconvenient times, causing unnecessary disruptions to your operations. Beyond supplying academic and multihousing facilities with high-quality equipment, we also provide commercial laundry repair and maintenance to help you quickly return to business as usual.
Whether you have coin-operated or app-based washing machines, our technicians are well-versed in working with various types of laundry equipment from major brands. We will find the source of the issue and address it directly using industry-standard techniques and quality tools. When you choose our commercial laundry repair service option, you can rest assured our skilled professionals will handle your laundry equipment problems in a timely manner.
Laundry maintenance has always been a core component of our service approach. Our dedicated installation and maintenance teams continue our mission to go above and beyond. These teams work alongside our service technicians to ensure machines always stay operational and to prevent serious issues before they arise.
After undergoing extensive training and certification, our technicians can address various repair needs. They’re fully equipped to minimize downtime and help keep your equipment running optimally for the long term.
At Caldwell & Gregory, we understand that your machine system uptime is integral to driving revenue and customer satisfaction and we want to help support your bottom line. When you work with us, you can trust our team to help you get the best resources, replacement parts and proactive commercial washing machine maintenance for your equipment. We aim to consistently keep your laundry machinery in excellent condition so you get the best service life.
What can you expect if you do encounter a service issue? When you contact Caldwell & Gregory, you get real people, not an automated system. Our friendly Customer Service Representatives are always available to take a service request, process a refund or answer any laundry questions you may have. Submitting a service request is easy and convenient! You can submit a request through the following channels:
We believe the best approach to service is using a dedicated technician model. We’ll assign a primary technician to your specific location so they can become well acquainted with you and your laundry facilities. This personalized approach provides better communication and enables you to work with an expert who knows the state of your laundry equipment while keeping you informed every step of the way.
Beyond our experts performing all services promptly and directly, you can count on working with your assigned technician whenever you have issues. We prioritize customer service in our operations and are committed to creating the best possible experience for you. Whatever your repair or maintenance needs, you can trust us to support you while making the process as hassle-free as possible.
“Caldwell & Gregory has always been very professional in our dealings, they have lived up to our agreement and gone above and beyond words on paper. The service is outstanding and our Service Technician is a part of our family.”
The University of Mississippi
“It is refreshing to not have to worry about laundry service; that is to say, I don’t have to worry about whether or not Caldwell & Gregory is doing the job. My experience working with your company has shown me that you and your people can be trusted to do the right thing.”
“Your staff has exhibited pride in service; providing immediate response time and a superior quality of customer care. Your technicians are well-groomed and always in uniform. They check-in with us every time they come on campus and we always know what they are doing.”
Alabama State University
“The folks at Caldwell & Gregory made some big promises and we were a bit nervous given that we were to be one of your first universities in Texas, but our anxiety was completely unfounded. You have delivered on all your promises and exceeded all our expectations.”
Texas A&M University – Kingsville