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Professional Commercial Laundry Repair and Maintenance

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Experience Hassle-Free Laundry Services With Caldwell & Gregory

Caldwell & Gregory is a commercial laundry service company dedicated to helping you handle demand and make management hassle-free. When you work with us, you’ll gain optimized management capabilities and the latest technology from laundry professionals to help you meet users’ needs. 

We accommodate laundry equipment management needs in academic and multihousing settings, working closely with you to develop a custom plan that best suits your operation. Choose us as your supplier and get commercial laundry repair services and equipment solutions that improve usability. Our expert service and the equipment’s innovative features can help save time and effort for your staff and users.

The Right Program Starts With Exceptional Service

Our work is rooted in preemptive attention to customer service to ensure a personalized experience with a solution developed specifically for your needs. We show our dedication to our customers through attentive and prompt responses whenever we are needed to assist on-site. Our commercial laundry repair service department offers valuable resources and service solutions to help you keep users and staff happy.

Each of our service technicians graduates from Speed Queen’s® Alliance Laundry Systems University and maintains a Maytag Red Carpet Service® certification. As a result, our commercial laundry repair service technicians have the necessary skills and expertise to provide timely and effective repairs for all our laundry equipment models.

 

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Our Commercial Laundry Repair and Maintenance Services

At Caldwell & Gregory, we understand that keeping your machines running is essential to ensure you continue to operate at peak performance. However, emergency issues can arise, disrupting operations. Beyond supplying academic and multihousing facilities with high-quality equipment, we also provide commercial laundry repair and maintenance to help you quickly return to business as usual.

Whether you have coin-operated or app-based washing machines, our technicians are well-versed in working with various types of laundry equipment from major brands. We will find the source of the issue and address it directly using industry-standard techniques and quality tools. When you choose our commercial laundry repair service option, you can rest assured our skilled professionals will handle your laundry equipment problems in a timely manner.

 

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Preventive Maintenance

Laundry maintenance has always been a core component of our service approach. Our dedicated installation and maintenance teams continue our mission to go above and beyond. These teams work alongside our service technicians to prevent issues before they arise and ensure machines stay operational.

At Caldwell & Gregory, we understand that your machine system uptime is integral to driving revenue and customer satisfaction, and we want to help support your business goals. We’ll schedule routine maintenance at a convenient time and determine servicing frequency based on machine usage. Our uniformed team arrives at each job on time with a fully equipped service vehicle.

Our preventive maintenance services include:

  • Visually inspecting the laundry machines for leaks, damage, wear and tear and loose connections
  • Performing operational checks to identify unusual sounds or vibrations
  • Assessing machine components, including belts, motors and electrical connections
  • Lubricating moving parts to minimize wear and tear
  • Cleaning lint traps and filters when necessary
  • Fixing all issues we identify
  • Replacing parts showing signs of wear
  • Testing water pressure, temperature and electrical components
  • Adjusting belt tension
  • Calibrating timers, temperature and other controls for optimal efficiency
  • Keeping track of machine history, including maintenance and repairs

Emergency /Non-Emergency Repair

Our expert technicians can assist when you need emergency or non-emergency repairs. We’re easy to reach and committed to restoring machine performance. After undergoing extensive training and certification, our technicians are ready to address various repair needs. They’re fully equipped to minimize downtime and help keep your equipment running optimally for the long term.

Our laundry repair services include:

  • Troubleshooting and diagnosing issues through component and system testing, error code analysis and visual inspections
  • Repairing or adjusting mechanical, electrical or software issues
  • Replacing broken parts
  • Verifying the machine is operating properly after repair
  • Documenting the repairs we perform and the parts we replace

Laundry Equipment Parts

We carry an extensive inventory of parts for the laundry machines we supply. Our products are genuine parts from the manufacturer, giving you peace of mind that they will restore machine performance. We’ll help you identify the correct parts for your machine model and fulfill your parts request quickly.

Live Dispatch

What can you expect if you do encounter a service issue? When you contact Caldwell & Gregory, you get real people, not an automated system. Our friendly Customer Service Representatives are always available to take a service request, process a refund or answer any laundry questions you may have. Submitting a service request is easy and convenient! You can submit a request through the following channels: 

Personalized Service

We believe the best approach to service is using a dedicated technician model. We’ll assign a primary technician to your specific location so they can become well acquainted with you and your laundry facilities. This personalized approach provides better communication and enables you to work with an expert who knows the state of your laundry equipment while keeping you informed every step of the way.

Beyond our experts performing all services promptly and directly, you can count on working with your assigned technician whenever you have issues. We prioritize customer service in our operations and are committed to creating the best possible experience for you. Whatever your repair or maintenance needs, you can trust us to support you while making the process as hassle-free as possible.

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Benefits of Our Commercial Laundry Repair and Maintenance Services

Partnering with Caldwell & Gregory for commercial laundry equipment repair and maintenance provides you with:

  • Maximized uptime: Our technicians will keep your machines running to help maximize your equipment uptime and earning potential. We prioritize identifying and addressing potential issues before they occur via routine maintenance. If any replacements are needed, we always use high-quality parts to ensure optimal machine performance.
  • Prolonged equipment life: Routine servicing and timely repairs are essential for extending the life of laundry machines, allowing you to get the most value out of your investments.
  • Reduced utility costs: Well-serviced machines run more efficiently and use less water and energy. The result is greater sustainability as well as lower utility bills.
  • Minimized repair expenses: Our preventive maintenance services catch issues early on to prevent more costly repairs in the future.
  • Elevated user satisfaction: Keep your users happy with washing and drying machines that are reliable and feature modern technological features.
  • Simplified management: Our services simplify work for you and your staff so you can save time across the board.
  • Lower labor costs: You can save on labor costs by outsourcing repair and maintenance instead of maintaining a full-time team.
  • More consistent performance: Well-serviced laundry machines perform consistently and reliably, which contributes to more satisfied users.
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What Our Customers Say

Read All Testimonials

“Caldwell & Gregory has always been very professional in our dealings, they have lived up to our agreement and gone above and beyond words on paper. The service is outstanding and our Service Technician is a part of our family.”

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Kathy Tidwell

The University of Mississippi

“It is refreshing to not have to worry about laundry service; that is to say, I don’t have to worry about whether or not Caldwell & Gregory is doing the job. My experience working with your company has shown me that you and your people can be trusted to do the right thing.”

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Anthony Harvey

Clemson University

“Your staff has exhibited pride in service; providing immediate response time and a superior quality of customer care. Your technicians are well-groomed and always in uniform. They check in with us every time they come on campus and we always know what they are doing.”

Jerry L. Bartley

Alabama State University

“The folks at Caldwell & Gregory made some big promises and we were a bit nervous given that we were to be one of your first universities in Texas, but our anxiety was completely unfounded. You have delivered on all your promises and exceeded all our expectations.”

Thomas Martin

Texas A&M University – Kingsville

View Our Testimonials — Our Customers Are Our Number 1 Priority
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Contact Us for Commercial Laundry Repair Service Near You

If you’re looking for an expert commercial washer and dryer repair service near you, turn to Caldwell & Gregory. Our commercial washing machine services provide convenient, prompt and attentive assistance for your laundry systems. We’re here to help whenever you need us, offering trusted, ongoing product support to keep your equipment running optimally.

You can depend on us to keep your laundry systems reliable and ready to meet users’ needs in Washington, D.C. and across the 25 states we serve. When you work with us, you get access to the best resources, replacement parts and proactive commercial washing machine repair and maintenance.

Are you interested in learning more about our servicing solutions and other offerings? Get started when you contact us today.

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Commercial Laundry Maintenance

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