Inner page banner image that shows 4 light blue waves on top of one another

The C&G Way

At Caldwell & Gregory, we focus on providing the most up-to-date technology, superior service and unparalleled customer care. We will take your needs into consideration to find the best-matched solutions for your operational needs, regardless of your laundry room’s size or the number of machines. Besides offering state-of-the-art equipment and advanced payment systems, we provide commercial laundry and preventive maintenance services over the life of your lease to ensure optimal equipment functionality and efficiency.

The Caldwell & Gregory Way

We stand apart from competitors due to our dedicated customer service. We are always ready to answer your questions, explain how our services work and support your needs long after the sale. You can reach our 24/7 customer support team whenever you need assistance. 

Our commitment to meeting and exceeding your expectations is reflected in our partnerships. We work with reputable brands to deliver high-quality laundry machines featuring reliable performance and the latest payment and monitoring technology — promoting user satisfaction and maximizing your revenue potential. Our vendors offer flexible payment options, including coin, card and mobile pay. We have also invested in a highly skilled team and a range of repair and maintenance resources to deliver exceptional services.

Two Caldwell & Gregory employees standing on either side of a laundry machine

Our Consultative Approach

C&G’s consultative approach to laundry provides high-quality options by meeting with you in person, visiting your facility and diving deeper to uncover your specific needs.

Our technology, dependability, industry expertise and timely service are the primary reasons customers keep returning and end-users stay happy. Choosing us as your provider gives you the peace of mind of knowing you’re partnering with an industry leader. We deliver the most efficient, cost-effective and secure solutions, including systems with advanced encryption.

We assign a primary technician to each account, allowing them to become better acquainted with your business, laundry facilities and operational requirements. This personalized approach ensures streamlined communication with an expert who knows how your laundry room works, keeping you informed every step of the way, whether installing new equipment or performing a repair.

Our team prioritizes top-class service in everything we do and is committed to creating the best possible experience for each customer. Whatever your repair or maintenance needs, we’ll make the process as stress-free as possible.

Traits That Set Us Apart

When you want to partner with a trustworthy commercial laundry service provider, choose Caldwell & Gregory. Our team is professional, friendly, responsive and dedicated. We have worked hard to build a culture of excellence that ensures efficiency, reliability and personalized care. 

Our helpful and qualified team builds strong, lasting relationships by going above and beyond to satisfy client needs. We care about the communities we serve and are here to enhance their daily lives with reliable laundry services. We’re confident we can help you meet your commercial laundry goals through tailored solutions.

We Sell Reliable Equipment and Parts

We supply high-quality laundry equipment and parts from top manufacturers to serve multi-housing developments, campuses, apartment buildings and other industries — with the end goal of achieving dependable performance and maximizing earning potential. Our machines feature monitoring and payment technology to improve efficiency and convenience for your users. For instance, our laundry app facilitates easy machine use monitoring, payment option selection and checking equipment availability.

Black and white laundry room photo taken from the floor

Commercial Laundry Repair and Preventive Maintenance

At Caldwell & Gregory, we understand that keeping your equipment running efficiently is critical to your operation’s success. We also realize that systems require preventive maintenance and prompt repairs to minimize downtime and deliver a long service life. Our technicians can address your issues accurately and efficiently using advanced tools and diagnostics.

Each Caldwell & Gregory service technician completes advanced training with certifications from many of the industry’s top brands, including Speed Queen® and Maytag®. This knowledge and expertise give each technician the skills to perform maintenance or repair on all our equipment models. Partnering with us means you’ll have access to the best resources and replacement parts to keep your equipment running smoothly.

When you contact us for service, you can expect a real person on the other end of the line — not an automated system. Our courteous customer service representatives are always available to handle your needs, whether you’re contacting us online or by phone. 

Woman college student in white tank top opening a washer door and smiling at a camera

How Our Repair and Preventive Maintenance Services Work

Our uniformed technicians arrive at your facility with a fully equipped vehicle. We’re always on time and work efficiently to minimize downtime. Our highly trained service team handles all repairs, including mechanical, electrical, system and software.

We also offer routine maintenance services to preserve equipment performance. Laundry machines require at least one maintenance visit per year. We will evaluate your machine usage, goals and budget to create a service schedule that works for you. Our technicians complete various tasks during each maintenance visit, including inspecting your machines and running operational checks.

We are thorough in our work to reduce downtime and give you peace of mind. We leave each laundry room exactly how we found it, so your laundry services can resume immediately.

WE’D LOVE TO TALK TO YOU!

Get Superior Service

    Full Name*
    Email*
    Company or Institution Name*
    Phone Number*
    State*
    Interested In*
    Your information is protected. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Experience the C&G Difference

    At Caldwell & Gregory, your success is our success. We care about helping you manage commercial laundry rooms and keep your users satisfied and happy. Since our founding in 1990, we have successfully transformed laundry facilities for many industries.

    Schedule a meeting with our experts or call 877-784-6100 to learn more about our innovative washer and dryer solutions. We’ll help you identify the right commercial laundry machine models and payment options for your organization.