Managed Laundry Program for Laundry-Intensive Hotels and Hospitality Operations

For regional hotel ownership groups and extended-stay operators, laundry is a core part of daily property operations. Disruptions to laundry operations directly affect the guest experience. You should be able to reduce the time spent purchasing, servicing and managing laundry equipment so that your team has more time to focus on occupancy and guests.

Caldwell & Gregory is your trusted managed service partner, providing commercial equipment, preventive maintenance and modern payment technology. Our streamlined managed laundry services for hospitality operators can help you streamline operations and deliver the high-quality experience your guests deserve.

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Our Full-Service Hotel Laundry Management Program

Equipment purchasing is a traditional model that can tie up capital needed for other property priorities. Our managed services turn a traditional capital expenditure and property expense, such as unexpected repair bills and equipment replacement, into a more streamlined property utility that generates a steady revenue share opportunity.

Explore how our managed laundry program works:

Reduced capital expenditure: We maintain ownership of the machines, helping reduce up-front equipment costs.
Complete installation logistics: Our teams handle the delivery, installation and setup of the laundry room.
Proactive preventive maintenance: We conduct scheduled maintenance and responsive repairs, reducing unexpected service costs and supporting equipment availability.
Turnkey revenue processing: We manage the digital and coin payment processing, replacing accounting complexity with a transparent revenue share.

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Specialized Laundry Equipment for Extended Stay Hotels

We recognize the guest profile of extended-stay properties. Guests such as traveling nurses, construction crews and corporate relocations rely heavily on guest laundry facilities. They wash bulky items and work clothes, creating higher-volume laundry needs.

As your experienced partner in extended-stay hotel laundry equipment, we install commercial-grade machines instead of residential-style units. We deploy heavy-duty, high-capacity machines that can handle high-volume daily use in extended-stay environments. Our app-based digital payments and machine availability tracking make laundry a more convenient amenity for long-term guests, rather than a routine task that often relies on front-desk support for access to payment.

Throughput That Keeps Pace With Occupancy

When an on-premises laundry hotel program experiences delays during peak occupancy periods, room turnover can also be delayed, impacting check-in timing and the guest experience.

Our commercial laundry machines for hotels are built to deliver high throughput, with features that can support efficient wash and dry cycles. These solutions help your housekeeping staff work efficiently and contribute to timely workflows.

Local Service Infrastructure for Regional Ownership Groups

Speed of service is critical for hotels and hospitality operations. Our local service infrastructure offers an alternative to national vendor models.

We address the service challenges regional ownership groups may face with national laundry providers, like submitting a ticket to a general support portal and waiting longer than expected for technician assistance. Our approach combines the robust resources of a large provider with responsive, dedicated service. We offer localized preventive maintenance to protect your hotel’s online reputation and reduce laundry-related guest experience concerns.

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What Our Customers Say

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“Caldwell & Gregory has always been very professional in our dealings, they have lived up to our agreement and gone above and beyond words on paper. The service is outstanding and our Service Technician is a part of our family.”

Kathy Tidwell

The University of Mississippi

“It is refreshing to not have to worry about laundry service; that is to say, I don’t have to worry about whether or not Caldwell & Gregory is doing the job. My experience working with your company has shown me that you and your people can be trusted to do the right thing.”

Anthony Harvey

Clemson University

“Your staff has exhibited pride in service; providing immediate response time and a superior quality of customer care. Your technicians are well-groomed and always in uniform. They check in with us every time they come on campus and we always know what they are doing.”

Jerry L. Bartley

Alabama State University

“The folks at Caldwell & Gregory made some big promises and we were a bit nervous given that we were to be one of your first universities in Texas, but our anxiety was completely unfounded. You have delivered on all your promises and exceeded all our expectations.”

Thomas Martin

Texas A&M University - Kingsville