A dark, broken laundry room loses leases. A bright, modern, high-tech space keeps residents longer. Today’s renters expect far more than machines that sometimes work. They want clean spaces, simple payments and equipment that fits into busy schedules. With a professionally managed laundry program, laundry becomes a resident amenity and a predictable revenue stream, not a maintenance headache.
Caldwell & Gregory helps property owners and managers transform underperforming laundry rooms into residential laundry amenities residents actually want to use — and talk about.
Our model is built for predictable performance and revenue. We place the equipment at no upfront cost, manage the program, and pay you through a revenue share structure. We install the equipment, manage service and maintenance, support residents and handle collections. In return, you receive a consistent revenue check — without capital investment or operational burden.
This turns your laundry room into passive income without putting equipment on your balance sheet. No surprise repair bills, no equipment aging on your balance sheet and no staff time lost to managing issues. We focus on uptime and experience, and you focus on your property.
That’s how apartment laundry services should work – quietly and profitably.
Laundry rooms no longer need to feel like afterthoughts. Updated finishes, improved lighting, seating, folding areas and Wi-Fi access all contribute to a better resident experience that’s brighter, safer and more comfortable.
Plus, this “glow up” does more than look good. Well-designed spaces encourage use, reduce misuse and support longer tenancies. It all starts with creating laundry rooms residents feel comfortable using — day or night.
We partner with leading laundry technology vendors to provide multiple payment platform options, including:
Our goal is to make your laundry program convenient for your residents and worry‑free for your team.
Cashless payments are now the expectation. We support app, card, coin, and hybrid setups so residents can pay how they prefer without increasing your staff workload.
Residents benefit from clear pricing and easy transactions. Property teams benefit from fewer complaints and more consistent usage. This technology backbone supports reliability and consistency across all property types using modern multifamily laundry equipment.
Both residents and staff know that service matters most when something goes wrong. Our teams provide a direct line to trained technicians and responsive support to keep machines running. Plus, our preventive maintenance and active monitoring can help avoid disruptions before they even occur.
We design every program around uptime, with performance benchmarks that support consistent operation across your property. Our goal is simple: fewer interruptions, faster resolutions and a laundry room that works when residents need it.
We like to start by understanding your residents, usage patterns and revenue goals. From there, we design a program that fits your needs — not one pulled from a template.
From senior living communities to apartments and mixed-use properties, our consultative approach ensures the right mix of equipment, technology and service. Strong residential laundry amenities support higher resident satisfaction and long-term value.
If your laundry room feels dated or is underperforming, it may be time for better equipment. Caldwell & Gregory delivers apartment laundry services that improve experience, reduce hassle and generate dependable returns. See what your laundry room can earn with a free revenue projection.
Our approach to laundry is to provide your residents with personalized laundry solutions that meets their specific needs. We ask the right questions, listen to your feedback and work with you to design a unique program that checks all of your boxes. By maximizing resident satisfaction and revenues, we provide laundry solutions that everyone values.
We’ll work to meet your laundry equipment needs no matter the multihousing property! You can trust the laundry experts to get the job done the right way.
We recommend commercial‑grade equipment built for high‑volume use and long service life. But equipment alone isn’t the differentiator, service is. Our preventive maintenance, monitoring, and fast repair response keep rooms running and residents satisfied.
If Speed Queen is the right fit for your property, we’ll spec it for durability and efficiency.
“Caldwell & Gregory has always been very professional in our dealings, they have lived up to our agreement and gone above and beyond words on paper. The service is outstanding and our Service Technician is a part of our family.”
The University of Mississippi
“It is refreshing to not have to worry about laundry service; that is to say, I don’t have to worry about whether or not Caldwell & Gregory is doing the job. My experience working with your company has shown me that you and your people can be trusted to do the right thing.”
Clemson University
