Affordable Housing Laundry for Communities

Upgrading laundry equipment can require capital that many affordable housing communities need to allocate carefully. Property management teams need to focus on essential administrative tasks instead of spending more time coordinating laundry service and support requests. Choose a managed program that helps reduce the operational challenge of laundry services within tight budgets.

Caldwell & Gregory’s managed laundry programs provide a practical solution for your needs. We offer high-quality commercial machines with zero capital investment and ongoing maintenance support.

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Shift the Operational Burden Off Your Lean Team

Self-managing a laundry room may require your team to coordinate service requests, refunds and collections. When you partner with us, we provide solutions that support property management laundry for affordable housing needs. We take on key day-to-day laundry operations.

Discover how our program shifts the operational burden off the team:

24/7 resident support: Residents contact us directly for refunds or service needs, reducing the need for property staff to coordinate laundry support requests. Our services allow lean property management teams to prioritize core responsibilities and resident support.
Preventive servicing: Our proactive maintenance services help keep laundry machines in good operating condition for residents who need them every day. Trust our team to address small issues quickly, identify wear and tear early, and help minimize resident frustration and facility downtime.
Turnkey collections: We replace accounting complexity with a more transparent revenue process. Our team handles all payment processing and collections to streamline the system and reduce administrative work.

Zero Capital Investment and Predictable Revenue

Our team supports commercial laundry for subsidized housing with managed equipment, service and reporting. Our revenue-share model addresses the budget constraints faced by many affordable housing leaders.

This revenue sharing means we own, install and maintain the equipment and the property receives a transparent revenue check. This model turns a traditional property expense with ongoing maintenance needs into a predictable ancillary revenue opportunity.

Compliance-Friendly Program Documentation

Our services help support documentation, accessibility considerations and standardized equipment care. We offer transparent reporting that provides the documentation needed to simplify audit-season preparations.

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Hybrid Payment Options Designed for Your Residents

Flexible payment options can be important in many HUD housing laundry services. While digital payments are popular, a strictly cashless system may not fit every resident demographic.

At Caldwell & Gregory, we focus on accessibility for a wide range of residents. Our hybrid payment approach includes coin-operated payment options alongside modern card and mobile app options. This flexibility means residents who prefer cash-based options still have a convenient way to pay, while still providing modern convenience for residents who prefer digital options. Our clear pricing and easy transactions improve the resident experience and reduce friction.

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Consistent Service Across Every Property in Your Portfolio

Partner with us for reliable, standardized service based on your property’s needs and funding considerations. We assess specific usage patterns and demographic needs to design a program that fits your needs. Whether you manage a single community or an entire portfolio of tax credit developments, we work to provide consistent service standards.

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What Sets Us Apart

The Caldwell & Gregory Difference

Personalized Laundry Program

Our approach to laundry is to provide your residents with personalized laundry solutions that meets their specific needs. We ask the right questions, listen to your feedback and work with you to design a unique program that checks all of your boxes. By maximizing resident satisfaction and revenues, we provide laundry solutions that everyone values.

We’ll work to meet your laundry equipment needs no matter the multihousing property! You can trust the laundry experts to get the job done the right way.

The Right Equipment

We recommend commercial‑grade equipment built for high‑volume use and long service life. But equipment alone isn’t the differentiator, service is. Our preventive maintenance, monitoring, and fast repair response keep rooms running and residents satisfied.

If Speed Queen is the right fit for your property, we’ll spec it for durability and efficiency.

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What Our Customers Say

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“Caldwell & Gregory has always been very professional in our dealings, they have lived up to our agreement and gone above and beyond words on paper. The service is outstanding and our Service Technician is a part of our family.”

Kathy Tidwell

The University of Mississippi

“It is refreshing to not have to worry about laundry service; that is to say, I don’t have to worry about whether or not Caldwell & Gregory is doing the job. My experience working with your company has shown me that you and your people can be trusted to do the right thing.”

Anthony Harvey

Clemson University

“Your staff has exhibited pride in service; providing immediate response time and a superior quality of customer care. Your technicians are well-groomed and always in uniform. They check in with us every time they come on campus and we always know what they are doing.”

Jerry L. Bartley

Alabama State University

“The folks at Caldwell & Gregory made some big promises and we were a bit nervous given that we were to be one of your first universities in Texas, but our anxiety was completely unfounded. You have delivered on all your promises and exceeded all our expectations.”

Thomas Martin

Texas A&M University – Kingsville

Affordable Housing Laundry