When you’re running an RV park, you want to do everything you can to encourage your guests to stay for as long as possible. Most guests stay for a few nights in an RV park, which is why it’s important that you provide the necessary facilities.
One facility that anyone staying in a reputable RV park would expect is laundry. By providing this for your guests, you improve customer satisfaction, encourage them to stay longer and increase your revenue.
But what’s the best way to provide this facility — through a DIY service or by outsourcing to a professional?
Here’s why you may want to outsource laundry services in an RV park.
If you’ve never run a commercial laundry service, it might be easy to assume that it’s an unproblematic business.
But while the premise is simple, that doesn’t necessarily mean RV park laundry management is easy.
Laundry systems occasionally malfunction, just like any machine. And if your machines are older, the frequency at which they malfunction is likely to increase.
Each time something goes wrong, you must find a solution. From replacing drive belts to fixing door latches, you must be able to identify and implement many fixes. Otherwise, you’ll need to call in a professional, which can take time and money. It can cost even more if your machine needs new parts.
Additionally, you have to carry out routine maintenance, such as cleaning filters and inspecting parts for wear.
Whichever form of payment you choose for your DIY laundry service, it’s not effortless on your part:
Whichever of these forms of payment you choose, they all require someone to collect and manage the payments.
Every business will receive the occasional complaint. But when you run your own commercial laundry service, it’s up to you to listen to every complaint before taking appropriate action.
Depending on the type of complaint you receive, this could mean fixing a machine or refunding the customer. In each case, you must take time to talk to the customer and remain professional, even if they’re upset.
When you run an RV park, many tasks and responsibilities need your attention. A laundry service is no different.
All the above problems and demands mean you must invest time and labor into running your RV park laundry services. Whether you’re running it yourself or relying on your team, it can take time and money away from other areas of the business where you may prefer to focus.
Providing excellent RV park laundry amenities doesn’t have to be difficult. When you outsource your laundry service to Caldwell & Gregory, you enjoy many benefits while delivering a premium service to your customers.
When you lease your laundry equipment from Caldwell & Gregory, you get some of the best machines on the market. Modern and energy-efficient, our machines use less energy than older machines while performing at a higher standard.
To ensure your machines continue to run optimally, our team will carry out regular maintenance, including:
The campground industry has grown over the last few years, partly thanks to technology. As the industry has grown, campgrounds are embracing new technology. By using technology to make the whole experience more enjoyable, you attract visitors to your RV park.
New technology includes app-based laundry solutions in RV parks. Our Speed Queen laundry app makes paying for your laundry service fast and simple, and is included in all of our machines. The app allows your customers to pay securely from their phones, leaving nothing for you to do.
However, if you prefer to continue taking payments via cash or card, we can cater to this too, giving you multiple ways to collect payment.
When you choose Caldwell & Gregory, you get a comprehensive service that takes care of everything. From carrying out maintenance and repairs to taking secure payments, our service takes the burden off you. We allow you to focus your time and energy on other areas of your RV park, meaning you can provide an even better service for your guests.
Beyond making it easier for you to run your laundry service, your customers will enjoy a high-quality service thanks to:
One of the most common worries about laundry equipment leasing for RV parks is the loss of revenue. While you do pay a monthly lease to enjoy the expert service and premium machines that Caldwell & Gregory provides, you also earn money from your laundry. We offer RV parks laundry revenue-sharing programs, which means you get a portion of any revenue that comes in above the monthly lease rate. You can still enjoy the financial perks of a DIY laundry service while receiving all the other benefits of leasing laundry equipment.
Caldwell & Gregory is one of the best providers of outsourced laundry for RV resorts, thanks to our:
Don’t just take our word for it. See what some of our valued customers have said about working with us.
If you’re considering opening a new laundry facility in your RV park or exploring commercial laundry solutions for campgrounds, Caldwell & Gregory is the answer. With over three decades of experience delivering a stress-free and comprehensive service, we help you to provide an exceptional laundry service to your guests.
Call us today for your free consultation and find out how we can create a superb laundry facility for your RV park.