5-Star Linens, Zero Hassle

Guest satisfaction starts with a clean towel. Crisp sheets and spotless bath linens are some of the first items your guests lay their eyes on, which is why laundry secretly shapes every stay. Caldwell & Gregory helps hospitality teams deliver consistent results behind the scenes with hotel laundry equipment designed for speed, reliability and operational control.

We partner with hotels of all sizes to design, manage and support laundry programs that keep rooms clean and guests happy. When laundry runs smoothly, your staff can focus on service — not setbacks.

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    Throughput That Keeps Pace With Occupancy

    Time matters in hospitality, which is why our programs focus on throughput — moving more pounds of laundry through your operation in less time. High-capacity machines, optimized wash programs and advanced extraction help reduce cycle times without compromising fabric care.

    Faster extraction means faster drying, while shorter dry times translate into lower energy use and less labor for housekeeping teams. The result is measurable hotel laundry cost savings that compound day after day, especially during peak occupancy.

    Whether you operate a full-service hotel or an extended-stay property, our industrial laundry systems are engineered to support consistent output under demanding schedules.

    Stain Mastery That Protects Your Inventory

    Makeup stains and food oils are part of hotel life, and replacing damaged inventory adds up quickly. Our teams bring deep experience in wash chemistry selection and program configuration that’s strong enough to remove stubborn stains but gentle enough to extend linen life.

    We fine-tune cycles and programming to match your fabric mix and soil levels, lifting makeup and grease without overprocessing. Clean linens return to service faster, and fewer items end up discarded.

    The goal is simple — save what you already own. 

    Equipment Built for Performance

    The right equipment always makes a difference. We offer commercial washers for hotels with high G-force extraction to remove more water during the wash cycle. Less retained moisture reduces drying time and energy use while improving turnaround.

    Our recommendations are guided by your space, volume and service model. From compact layouts to high-volume operations, we design solutions that maximize capacity without disrupting your back-of-house flow. For properties that prefer guest-facing laundry, we also support flexible configurations alongside on-premise laundry (OPL) solutions for staff use.

    A Partner That Stays Involved

    Laundry performance depends on service as much as hardware. Our teams provide preventive maintenance, responsive repairs and ongoing support to keep systems operating at peak efficiency. When issues arise, we address them quickly to minimize disruption.

    We take a consultative approach by reviewing usage patterns, labor flow and energy considerations to continuously improve performance. This hands-on partnership allows hotel managers to step away from laundry concerns and stay focused on the guest experience.

    Designed for Your Operation

    We tailor hotel laundry equipment programs for independent hotels, branded properties and extended-stay locations alike because no two hospitality properties operate the same way. From installation and system design to training and ongoing optimization, every detail is customized to your operation.

    This approach ensures laundry stays working quietly in the background — a consistency that supports better reviews, smoother housekeeping shifts and a more confident guest experience.

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    What Our Customers Say

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    “Caldwell & Gregory has always been very professional in our dealings, they have lived up to our agreement and gone above and beyond words on paper. The service is outstanding and our Service Technician is a part of our family.”

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    Kathy Tidwell

    The University of Mississippi

    “It is refreshing to not have to worry about laundry service; that is to say, I don’t have to worry about whether or not Caldwell & Gregory is doing the job. My experience working with your company has shown me that you and your people can be trusted to do the right thing.”

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    Anthony Harvey

    Clemson University

    “Your staff has exhibited pride in service; providing immediate response time and a superior quality of customer care. Your technicians are well-groomed and always in uniform. They check in with us every time they come on campus and we always know what they are doing.”

    Jerry L. Bartley

    Alabama State University

    “The folks at Caldwell & Gregory made some big promises and we were a bit nervous given that we were to be one of your first universities in Texas, but our anxiety was completely unfounded. You have delivered on all your promises and exceeded all our expectations.”

    Thomas Martin

    Texas A&M University - Kingsville

    Don’t take our word for it — Scroll through our reviews

    See What Efficiency Can Do

    If your laundry operation feels stretched or linen replacement costs keep climbing, it may be time for a closer look at your setup. Caldwell & Gregory delivers industrial laundry systems that improve throughput, reduce waste and simplify management. Request an efficiency audit to see how you can benefit.

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