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Our customers say it all! Below are some quotes from them and some other testimonials.
Universities:
Chris Hurley, Penn State University: "I couldn't think of a better company, better people, better service, and better quality than Caldwell & Gregory's laundry program."
Richard H. Pearce, Penn State University: "We are very happy with the wonderful service C&G has provided to our residential students."
Stella Loftin, University of Virginia: "Caldwell & Gregory is absolutely wonderful to work with, efficient, cooperative, and prompt. We feel so fortunate to have a relationship with your company - both for ourselves and for our students. It is not often in this day and age that you deal with a company whose representatives are fine, upstanding, old fashioned gentlemen, whose word is their bond. If they tell you something, it is the truth, and they do what they say they will. CGI keeps your laundry rooms in good shape, they worked with us to improve their appearance, and put in the latest and most efficient equipment. Payments are always received on time - and we never had any problems with any of their calculations."
Bob Campione, West Virginia University: "Caldwell & Gregory has been very dedicated to making sure our students receive top notch service. Everyone that works for their company has been very responsive to our needs and have always responded to our special needs in a timely manner. As our campus has expanded, Caldwell and Gregory has been there to ensure laundry service was provided at all location. They have also provided the best emergency service and have never failed to respond to calls for repair equipment in a timely manner."
Karen Frank, Georgetown: "Caldwell and Gregory are as reliable as our Maytag's. I have not heard one complaint since they took over"
Margo Vickers, Howard University: "Maytag Equipment and Caldwell and Gregory have made this aspect of my job worry-free. The only time I am reminded that we operate laundry facilities is when the commission check is to be deposited"
Don Williams: Virginia Tech: "If you're looking for dependability, you've come to the right place. Caldwell and Gregory completely renovated our laundry operations, brought in state-of-the-art Maytag machines and our level of service has been fantastic"
Dr. Chris Crenshaw, University of Southern Mississippi: "My experience with this group has exceeded my expectations. They are truly a valuable partner in serving our students. Here are a few examples:
1. I get a call one morning from our family housing director asking me to please thank the laundry people for the games. Out of the blue, the C & G rep who was checking the facility just decided to buy some board games and doughnuts for the kids in the complex.
2. I expected to have to beg for new equipment, paint etc. But C & G calls me and asks permission to replace the equipment without any prior discussion. They have also called and asked to take a laundry off line for several weeks so they could update it...and this was not the first year of the contract!
3. The C & G maintenance man responds quickly to repair the machines, almost always within 24hrs and in many cases sooner.
4. C & G has always been great to move equipment as needed for us to wax the floor or clean a laundry.
In short, they monitor and repair the equipment better than I expected. They update the laundries and equipment without prodding and they make the extra effort to foster our relationship."
Condominiums:
Stephanie Deoudes, Resident Manager, The Colonnade Condominiums: "Our owners and residents are raving about the new equipment, and my laundry headaches have disappeared. For the first time, I can say that I am truly satisfied with my laundry service company."
Barton R. Adams, Assistant Controller, F&W Management Corporation: "We highly recommend the Caldwell and Gregory Company to any management company who wants to achieve the very best in laundry results, higher revenue and lower utility expense. Most importantly, our residents are thrilled with our new on-site laundry facilities. The renovation of the laundry rooms and the new Maytag's have have given our whole community a huge morale boost. We have rediscovered how important quality laundry services are to our residents"
Greg Routh, Old Farm Village Family Housing Community: "We have discovered a solution that works, built on personal experience, with quality Maytag Equipment, great local service, and operated by special caring people that we can trust. We can highly recommend Caldwell and Gregory. You will be pleasantly surprised with the difference in results and the increased satisfaction of your residents"
On-Premise Business Laundry
Lena Van Devander, Salon Van De, Richmond, VA: I have bought two washers and one dryer from Caldwell and Gregory and have been very satisfied with their performance. Above all, the customer service for the company is outstanding.
Mr. Archambault, Arch's Backstage, Richmond, VA: Thank you so much for introducing me to your machines! They have been performing great and your service is top notch!
Dennis Robarge, Assistant General Manager, Salem Avalanche Baseball Club: "I want to take time to thank you for all that you have done for our operation - I am happy to report that all is well with my laundry equipment and your recommendations on equipment allowed me to stay within my budget and meet our laundry needs."
Coin Laundry
John and Natalie Hill, Wash-Inn, Inc.: "I want to thank the staff at Caldwell and Gregory for the fine work in the start up phase of my first laundry. I have found Caldwell and Gregory to be responsive to my requests on service calls, upgrades, and new purchases well after the sale. "
"Our thanks go out to Caldwell and Gregory in making our dream a reality. My wife and I thought the site in Hopewell, VA would be a good one, however, there was one problem. We lived and worked over 120 miles away."
"Your employees worked closely with me via email, phone and occasional face-to-face meetings. Only 5 months past from the first time we saw the site in December, 2003 until we opened in May of this year. In between, major renovations were completed. After opening, we have continued to receive follow up assistance on marketing and operational ideas and the few service problems have been handled fast and efficiently by your service department."
"Again, thanks for all your help and assistance."
Click on the photos below to see some testimonials about Caldwell and Gregory!
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