University Administration: Superior Service

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Broken machines = unhappy residents!

Unfortunately, many residents don't take the time to report problems. In fact, we have found that over 65% of service issues in the laundry room are not reported at all!

This is why Caldwell & Gregory service technicians spend most of their time walking your rooms to confirm that all machines are working properly, making sure vents are clean and performing scheduled preventive maintenance.

If there is a problem, our average response time to a service request is under 8 business hours!