Reporting service issues is easy at Caldwell & Gregory!
Our phones are answered by a live person 24 hours a day, 7 days a week so you will hear a friendly voice... each and every time.
During regular business hours (7:00 am- 5:00 pm ET), you will speak with either Dawn, Kristy or Sara.
Once an issue has been reported, your service tech is quickly dispatched to fix the problem. We typically resolve most problems within 24 hours and in many cases the turnaround time is closer to 8 hours or less!
There are 3 simple ways to report a service issue:
TO REPORT A SERVICE ISSUE:
Phone: 800.927.9274 OR 804.784.6100